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FAQ

Frequently asked questions

Answers to common questions about the blupdf AI PDF editor: fonts, scans, file types and limits, passwords, credits, teams, privacy and deleting your data.

Updated 2026-08-27 · 3 min read

Short answers to the questions we get most. Each links to the page with the full explanation.

Editing

Does blupdf keep the original font?

Yes. It reuses the font embedded in your PDF for anything you type. If the font is missing or only partially embedded, it picks the closest match from its library and tells you. See Editing text.

Will the layout move when I change text?

No. Your text re-wraps inside the block's original box, so surrounding content stays where it is. A much longer replacement may need a slightly smaller size to fit.

Can I add text where there was none?

Yes. Click on an empty area to create a new block; it takes the size and font of the nearest text.

Which file types can I upload?

PDF, plus JPG and PNG images, which are wrapped into a PDF page. Free accounts accept files up to 10 MB and 10 pages; paid plans allow up to 500 MB and 1,000 pages. See pricing.

What about password-protected PDFs?

blupdf asks for the password when you upload an encrypted file and works on the decrypted copy. It cannot open files whose password you do not have.

Can I export to Word or other formats?

Exports are PDF. The exported text is real, selectable text, so it can be copied into other applications.

Scans

Can I edit a scanned PDF or a photo?

Yes. Scanned pages go through AI OCR on upload, then edit like any other page. See Editing scanned PDFs with OCR.

Which languages does OCR support?

Most Latin-script languages and common non-Latin scripts. Mixed-language pages are fine; handwriting is best-effort.

Account & billing

Is blupdf free?

Every account starts with 1,000 free credits and no card. Paid plans start at $39 per month. See Credits & billing.

Can my team use one account?

Each person needs their own account. Pro and Business plans are sized for heavy individual use; contact us for team arrangements.

How do I cancel?

From Billing, at any time. Your plan stays active until the end of the period. Purchases are final except as described in the Refund Policy.

Privacy

Are my documents used to train AI?

No. Documents are processed only to perform the edits you request and are never used to train models — ours or our providers'. See Security & privacy.

How do I delete my data?

Delete a document from the dashboard to remove it immediately, or delete your account from Settings to remove everything. Documents are otherwise deleted 30 days after you last open them.

Something else?

Write to us at support@blupdf.com or use the contact form.